WhatsApp Broadcast & Promo Templates
Short WhatsApp messages for announcements, offers, and customer updates. Use the variants as they are, fill in the placeholders, or download the editable Word file.
Made by Anatolii Ulitovskyi 
Fact-checked by RH Fardin Updated 1. Product launch
When to useUse this only after the customer has opted in and the product launch message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Product launch is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
2. Limited-time offer
When to useUse this only after the customer has opted in and the limited-time offer message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Limited-time offer is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
3. Appointment reminder
When to useUse this only after the customer has opted in and the appointment reminder message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Appointment reminder is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
4. Back-in-stock notice
When to useUse this only after the customer has opted in and the back-in-stock notice message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Back-in-stock notice is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
5. Event reminder
When to useUse this only after the customer has opted in and the event reminder message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Event reminder is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
6. Service update
When to useUse this only after the customer has opted in and the service update message is genuinely useful.
WhatsApp message
Hi customer name, quick update on specific detail.
Service update is now ready. The next step is next step.
Reply 1 if you want help, or reply STOP if you do not want these updates.
Team version
Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.
Send rule
Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.
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How to use
How to use this template
- 1
Pick the closest variant. Choose by the situation, not only by the channel.
- 2
Replace every placeholder in brackets. If you cannot fill one, ask the customer one short question first.
- 3
Save the final wording where your team works: your CRM, your help desk, or saved replies and the knowledge base in CRMsoftware.pro.
- 4
Review the results every week. Drop the variants that confuse people and improve the ones that work.
FAQ
Frequently asked questions
Can I use these templates commercially?
Yes. Copy, edit, and use them in your business, client work, CRM, help desk, or CRMsoftware.pro workspace.
Why are there six variants?
One generic template rarely fits every situation. Six variants give your team practical choices without a messy library.
Should I paste these into CRMsoftware.pro?
Yes. Save the best variants as canned replies, knowledge base entries, routing rules, or CRM notes so your AI agent and team stay consistent.
Put this template to work in CRMsoftware.pro
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