AI chatbot pricing calculator
Estimate how many AI messages, resolutions and voice minutes your website chat needs each month, find the cheapest plan that covers them and see what the same volume costs on per-resolution and per-credit pricing. Free, no sign-up, nothing leaves your browser.
Made by Anatolii Ulitovskyi 
Fact-checked by RH Fardin Updated Your recommended setup
Put an AI agent on your website that answers, qualifies and hands chats to your team.
CRMsoftware.pro includes AI chat and voice, a team inbox and a built-in CRM in one flat price. Users are included, so you never pay per seat or per resolution.
- Trained on your website and documents
- Human handover when the AI cannot help
- Every lead saved to your pipeline
Free plan, no credit card. Paid plans from $19/month, billed yearly.
The method
How the AI chatbot cost estimate works
Usage first, then the smallest plan that covers every limit you need.
The calculator checks each plan against all your limits at once: users, AI messages, AI voice minutes, bots, websites and the features you ticked. A plan only fits if it passes every check, so a small team with a lot of chat volume can still need a bigger plan.
Headroom covers busy months, campaigns and seasonal peaks. With 20% headroom, 1,800 expected AI messages are checked against the limits as 2,160.
2,160 AI messages
600 × 3 × 1.2 = 2,160
Launch includes 1,000, so it does not fit.
Growth, $49 a month
3,000 AI messages, 20 users
Billed yearly. $59 on monthly billing.
About 8 cents
$49 ÷ 600 = $0.08
The plan price stays the same whether the AI or your team closes the chat.
Common mistake
Conversations, AI messages and resolutions are not the same
Vendors bill on different units, so the same chat volume can look cheap on one pricing page and expensive on another.
One customer, one chat
A visitor opens the widget and talks until the question is answered or handed over. One conversation usually contains several AI replies.
One AI reply
On CRMsoftware.pro each AI reply to a customer counts as one AI message. Messages your team sends from the inbox do not count.
A chat the AI closes alone
Per-resolution pricing only charges when the AI solves the chat without a human. Fewer chats are billed, but each one costs more.
To find your own number of AI replies per conversation, open 20 to 30 recent chat transcripts and count the bot's answers. Short pre-sales questions often need 2 or 3 replies, support and booking flows more.
Pricing models
How AI chatbots are priced
Most software combines two or three of these.
Included usage
A monthly price with a set number of AI messages, users and channels. Costs are predictable until you outgrow the plan. CRMsoftware.pro works this way.
Help desk pricing
You pay for every teammate and again for each chat the AI resolves. Intercom lists Fin from $0.99 per outcome on top of seats.
Message credits
Plans include a pool of message credits and a number of team members. Chatbase plans range from 50 to 15,000 credits a month.
Building your own chatbot is a different calculation: development time, hosting and the AI model's price per token. This calculator covers ready-made chatbot software you can add to a website today.
Same volume, three prices
Example: 600 conversations a month
3 AI replies per conversation, 60% solved by AI, 4 teammates, 20% headroom. List prices billed yearly, checked October 5, 2026, before taxes.
| Software | How it is billed | Monthly cost |
|---|---|---|
| CRMsoftware.pro Growth | Flat plan: 3,000 AI messages, 20 users | $49 |
| Intercom Essential + Fin | 4 seats × $29 + 360 resolutions × $0.99 | $472.40 |
| Chatbase Pro | The first plan with 4 or more team members (5); 15,000 credits | $400 |
Prices change often and plans differ in features, so treat this as a starting point and confirm on each vendor's pricing page. The calculator assumes one Chatbase credit per AI reply; some AI models use more. Add-ons such as extra seats or credits are not included.
Spreadsheets
AI chatbot usage formulas for Excel and Google Sheets
A1 = conversations per month, B1 = AI replies per conversation, C1 = headroom, D1 = share solved by AI.
AI messages per month with headroom
Resolutions per month
Cost per conversation (E1 = monthly plan price)
FAQ
AI chatbot pricing questions
How much does an AI chatbot cost per month?
It depends on your volume and the pricing model. Flat plans for small businesses start at $0 to about $50 a month; per-seat and per-resolution pricing grows with your team and chat volume. Enter your numbers above to compare.
What is the difference between a conversation, an AI message and a resolution?
A conversation is one chat with one customer. An AI message is one reply from the AI inside it. A resolution is a conversation the AI closes without a human. One conversation usually contains several AI messages.
How many AI messages does one conversation use?
Count the AI replies in 20 to 30 recent transcripts and take the average. Simple pre-sales questions often need 2 or 3 replies; support and booking flows need more.
What happens if I go over my AI message limit?
We do not publish an overage price. If you expect more usage than a plan includes, choose the next plan, or book a call above the Scale limits so we can confirm pricing.
Is per-resolution pricing cheaper?
It can be at low volume, because you only pay for chats the AI solves. As volume grows, per-resolution charges and seats usually cost more than a flat plan. Compare both with your own numbers.
Do I pay for every teammate?
Not on CRMsoftware.pro. Free includes 3 users, Launch 8, Growth 20 and Scale 50, all inside the plan price.
Does the calculator store my data?
No. Everything runs in your browser. The share link keeps your numbers in the address after the # sign, which is not sent to our server.
References
Sources
- CRMsoftware.pro plan limits and prices: Pricing
- Intercom seat prices and Fin per-outcome price: Intercom pricing
- Chatbase plans, message credits and team members: Chatbase pricing
More free sales tools
Try the AI agent on your own website.
Start on the Free plan with 100 AI messages, then upgrade when your volume grows. No credit card.