CRMsoftware.pro

SaaS cost savings calculator

Find the money in your software stack: unused licenses, duplicate apps, monthly billing and renewals about to auto-renew. Audit app by app or compare your support and CRM tools with one platform. Free, no sign-up, nothing leaves your browser.

$
Leave empty to estimate it from employees
$
Used only when spend is empty. Zylo 2026 median; small teams often spend less.
%
Zylo 2026: 36% of licenses go unused
%
Contracts and seat minimums block the rest
%
On the spend you keep
%
Two tools for the same job
%
Zylo 2026: SaaS spend rose 8%
Changes the symbol only, no conversion

One tool instead of five

Replace live chat, help desk, AI chatbot, CRM and scheduling with one flat monthly price.

CRMsoftware.pro answers customers with AI on your website, WhatsApp, Telegram and email, hands off to your team in one inbox and turns every conversation into a contact and a deal.

  • No per-seat or per-resolution fees
  • AI chat, team inbox, CRM, bookings and quotes in one place
  • Free plan, cancel anytime

Free plan, no credit card. Paid plans from $19/month, billed yearly.

The method

How the savings are calculated

Savings come from three places, applied in order so nothing is counted twice.

Savings = Unused licenses you cut + Renewal discount on what you keep + Duplicate apps you remove

First the calculator takes the share of spend on licenses nobody uses and keeps only the part you can realistically cancel. Then it applies your renewal discount to the spend that is left, and finally the cut from removing duplicate apps. Each step works on what remains after the previous one.

For the years ahead, savings grow with your spend. With 8% yearly growth, a saving of 100 in year one is worth 108 in year two and 116.64 in year three.

Unused licenses

$54,000 wasted

$180,000 × 30% × 70% = $37,800

A 50-person company that cuts 70% of its unused seats.

Renewals

10% on the rest

$142,200 × 10% = $14,220

A discount on the spend you keep after the cuts.

Total

$58,419 a year

+ $127,980 × 5% = $6,399 from duplicates

32.5% of the budget. About $189,651 over three years at 8% growth.

Benchmarks

SaaS spend and waste in 2026

Use these as starting points, then replace them with your own numbers.

Per employee

$9,455

Median SaaS spend per employee in the Zylo 2026 SaaS Management Index. Its data comes mostly from mid-size and large companies.

Unused

36% of licenses

The average share of SaaS licenses left unused, according to the same index.

Renewals

79% saw price rises

Share of IT leaders who faced a price increase at renewal in the past 12 months. Spend rose 8% while app portfolios stayed flat.

Step by step

How to audit your SaaS stack

You can do a first audit in an afternoon with a spreadsheet and admin access.

  1. List every paid app. Export card and expense reports and accounting entries for the last 12 months. Many apps are bought on personal or team cards, not by IT.
  2. Record paid seats and price. Take them from the latest invoice, including the billing period and renewal date.
  3. Count active users. Use the admin panel or single sign-on logs. A common rule is no sign-in in 90 days means unused.
  4. Group apps by job. Two video tools or two project tools are candidates for consolidation.
  5. Act before renewal. Remove seats, switch to annual billing where you are sure, and negotiate 60 to 90 days before the renewal date.

The Audit my stack tab does the math for each step. Download the result as a CSV file to share it with finance.

Consolidation

How duplicate apps are counted

When two apps share a category, the calculator keeps the one with the most active users and moves the rest.

Saving = Active seats in the other app × its price − Seats you must add to the main app × main app price

Many people already use both tools, so not everyone needs a new seat. Set that share in the field below the app list. At 50%, half of the users of the second app are already covered by the main one.

If the main app is much more expensive per seat, the saving can be zero. The calculator never counts a negative saving.

Timing

Renewals and annual billing

Most savings are only possible at renewal, so the calendar matters as much as the amount.

90 days

Renewals coming up

Add the renewal month to each app. The result lists the apps that renew in the next three months so you can review them first.

Annual billing

15–20% cheaper

Many vendors charge less per month on yearly plans. Switch only for apps you are sure to keep, because you commit for the year.

Negotiation

Bring usage data

Show the vendor your active users. Asking to drop unused seats or to hold last year's price is easier with numbers.

Support and sales tools

The cost of a support and CRM stack

Small teams often pay for live chat, a help desk, an AI chatbot, a CRM and a scheduling tool separately, each per seat.

AI chatbots add a second meter: many charge for each conversation they resolve, so the bill grows with your traffic. The Support and CRM stack tab adds up seats and AI fees and compares them with one CRMsoftware.pro plan, picked by your team size and AI message volume.

Choose Keep for tools you still need. They stay in both totals, so the saving only counts what you really replace.

12-month net savings = 12 × (Monthly cost now − Monthly cost after) − Migration work − Exit costs

Switching has one-time costs too: the hours your team spends on setup, data import and training, and any payments you still owe on contracts you leave early. The tab subtracts them from the first year's savings and shows how many months the switch takes to pay back.

CategoryDefault priceExample list prices, billed yearly
Live chat$19 per seatLiveChat Starter $19, Intercom Essential $29
Help desk and ticketing$55 per seatZendesk Suite Team $55
AI chatbot$0.99 per resolutionIntercom Fin $0.99 per outcome
CRM and pipeline$15 per seatHubSpot Starter $20 (promotions from $7), Pipedrive Lite €14
Scheduling$10 per seatCalendly Standard $10
Quotes and e-signature$19 per seatPandaDoc Starter $19
Projects and tasks$10.99 per seatAsana Starter $10.99
Team chat$7.25 per seatSlack Pro $7.25
Phone system$30 per seatAircall Essentials $30 (minimum 3 seats)

Spreadsheets

SaaS savings formulas for Excel and Google Sheets

A1 = annual SaaS spend, B1 = unused share, C1 = share you can cut, D1 = renewal discount, E1 = duplicate cut.

Unused licenses you cut

=A1*B1*C1

Total annual savings

=A1*B1*C1+(A1-A1*B1*C1)*D1+(A1-A1*B1*C1)*(1-D1)*E1

Cost of unused seats for one app (F = paid seats, G = used seats, H = price per seat per month)

=MAX(F1-G1,0)*H1*12

Savings over 3 years with 8% growth

=I1*(1+1.08+1.08^2)

FAQ

SaaS cost questions

How do I calculate SaaS cost savings?

Multiply your annual SaaS spend by the share spent on unused licenses and by the share you can cancel. Add the renewal discount on the spend you keep and the cut from removing duplicate apps. At $180,000, 30% unused, 70% cancellable, a 10% discount and a 5% duplicate cut, the saving is $58,419 a year.

How much do companies spend on SaaS per employee?

The Zylo 2026 SaaS Management Index reports a median of $9,455 per employee. Its data comes mostly from mid-size and large companies, so small teams often spend less. Divide your own annual SaaS spend by your headcount for the real figure.

What share of SaaS licenses goes unused?

Zylo's 2026 index finds that organizations leave 36% of SaaS licenses unused on average. Your share depends on how often you review seats; check the admin panel of each app for users with no sign-in in 90 days.

How do I find unused SaaS licenses?

Compare paid seats on the invoice with active users in each app's admin panel or your single sign-on logs. Users with no sign-in in the last 90 days are the usual candidates to remove. Enter both numbers in the Audit my stack tab to see the cost.

Is annual billing worth it?

Usually yes for tools you will keep: many vendors charge 15 to 20% less per month on yearly plans. You commit for the whole year, so keep monthly billing for apps you are still testing or may replace.

When should I negotiate a SaaS renewal?

Start 60 to 90 days before the renewal date and check the notice period in the contract, because many plans renew automatically. Bring your active-user numbers and ask to remove unused seats or keep last year's price.

Can I replace several support tools with one platform?

Often, yes. CRMsoftware.pro combines AI chat, a team inbox, CRM and pipeline, bookings, quotes and tasks with one flat monthly price. Use the Support and CRM stack tab to compare your current tools with the plan that fits your team and AI volume.

Which switching costs should I count?

Count setup and data import time, training, and payments you still owe on contracts you cancel early. Do not count a tool twice: if you still pay for it during the contract, enter those payments as an exit cost and mark the tool as replaced, or keep it in the monthly totals with Keep.

Can I download the results to Excel?

Yes. Click Download for Excel to get a CSV file with your inputs, every app and the savings. It opens in Excel and Google Sheets. The Excel formulas section above shows how to rebuild the math in a spreadsheet.

Does the calculator store my data?

No. Everything runs in your browser. The share link keeps your numbers in the address after the # sign, which is not sent to our server.

Pay for one tool, not five.

CRMsoftware.pro brings AI chat, your team inbox, CRM, bookings and quotes together for one flat monthly price. Free plan, no card.

Start free →