Best Bitrix24 Alternatives in 2026: 9 Compared With Real Prices

We checked every price on the vendors' own pricing pages and help centers on October 15, 2026, from a US location, billed yearly unless we say otherwise, before tax. Bitrix24's rules come from its pricing pages, help center and terms. CRMsoftware.pro is our own product, so we list its limits too. No made-up scores or tests: each tool gets its real price, its pros and cons, and who it suits.

What Bitrix24 costs in 2026

Bitrix24 sells blocks of users at one price per organization, not per user. Its regular plans are now called Essentials:

• Free plan. Basic CRM with 1 pipeline, tasks, calendars, chat and video calls, and 5 automation rules in the plan comparison. No telephony, no Market apps and no contact export. The pricing card says "for 1–2 users", while the FAQ on the same page and the plan comparison still say you can add unlimited users, so check before you invite your team.
• Yearly billing saves about 30% on Essentials plans. The "Save up to 40%" badge refers to the Vibe+ launch prices.
• Limits that push you up a plan: pipelines (1, 5, 10, 20, then unlimited), leads (from Standard), workflows and smart process automation (from Professional), and backup restores (from Standard). Backups are kept for 7 days, or 30 on Enterprise.
• Trial: 15 days of Professional Vibe+, with unlimited AI and no card.

Bitrix24 Vibe+ plans and AI limits

In September 2026 Bitrix24 split each plan into Essentials and Vibe+. Vibe+ adds Vibecode (an AI app builder) and keeps unlimited Market apps, the REST API, unlimited AI and an MCP server for AI tools. Bitrix24's help center says those are no longer part of Essentials; existing paid customers keep their current features at least through November 30, 2026, and some annual plans longer.

• The yearly prices are a launch offer, valid from September 1 to December 10, 2026 for 12-month subscriptions. Bitrix24 says "All future subscription renewals will be billed at regular prices" and does not show those regular yearly prices.
• AI is "Limited" on every Essentials plan and on Basic Vibe+. Bitrix24 publishes no number for that limit. Unlimited AI requests start with Standard Vibe+.
• Where AI requests go: Bitrix24's AI terms say requests "will be transmitted to the USA for processing" by OpenAI.

Bitrix24 On-Premise

The self-hosted edition starts at $3,590 a year for 50 users (Business), then $5,990 for 100, $10,990 for 250 and $17,990 for 500. Enterprise for 1,000+ users costs $24,990. Each license includes one year, and renewal costs 50% of the edition price every year. After a 14-day grace period, an unrenewed copy is locked.

Is Bitrix24 a Russian company?

Bitrix24 has Russian roots. A December 2023 report by The Record names 1C-Bitrix, a Russian company, as its parent, and the Russian site bitrix24.ru is run by 1C-Bitrix LLC. The international service at bitrix24.com is sold by other companies:

• US and most countries: Alaio Inc., Alexandria, Virginia (the site footer now reads "© 2026 Alaio").
• Europe: Alaio Cloud Limited, Limassol, Cyprus.
• India only: Bitrix24 India Private Limited, Bangalore. So Bitrix24 is not an Indian company; this entity only bills customers in India.
• Not served: these entities don't sell to customers in Russia, Belarus, Ukraine, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan and the Baltic states (Estonia, Latvia, Lithuania).
• Data: Bitrix24 says .com accounts are hosted in the United States. Its sub-processor list (July 2025) puts storage on Amazon AWS in Northern Virginia, processing servers in Dublin, Ireland, and names a Russian company, Bitrix Distribution Ltd, for technical support.

Why teams look for a Bitrix24 alternative

• Prices jump in blocks. A 6th user moves you from Basic ($49) to Standard ($99), and a 51st to Professional ($199).
• AI is capped on regular plans. Unlimited AI needs Standard Vibe+ at $120 a month billed yearly on the launch offer, with renewal at an unpublished regular price.
• The Free plan is narrow. 1 pipeline, 5 automation rules, no telephony and no contact export, and the pricing page now shows "1–2 users".
• The API moved to Vibe+. Bitrix24 says the REST API is no longer part of Essentials plans; existing customers keep it at least through November 30, 2026. Essentials still lists webhooks in automation rules.
• Vendor and data questions. Russian roots, a Russian support sub-processor, and AI requests processed by OpenAI in the US.
• No refunds. The terms say payments are "not fully or partially refundable".

Bitrix24 alternatives at a glance

What a 10-person team pays

One common case: 10 people need a sales CRM with pipelines, tasks and projects, and internal team chat. Billed yearly, on the cheapest plan that covers all three. Where a tool has no team chat, we add Microsoft Teams Essentials ($4 per user, paid yearly); where it has no projects, OpenProject Basic cloud ($7.25 per user billed yearly, 5-user minimum):

Team size changes the order, because Bitrix24 and CRMsoftware.pro charge flat prices while the others charge per user. Monthly price billed yearly:

Flowlu's help center caps Essential at 20 seats and Advanced at 40, and calls larger teams custom, so confirm the 50-user price. At 25–50 users, Bitrix24's flat Standard plan is hard to beat on price; per-user tools only win for small teams or when you need far fewer tools. Check your own numbers with our SaaS cost savings calculator.

The 9 best Bitrix24 alternatives

1. CRMsoftware.pro: best for CRM, tasks, team chat and AI at one flat price

CRMsoftware.pro is our product, so judge this section with that in mind. Like Bitrix24, it charges one price for a block of users and puts the CRM, tasks and team chat in one workspace. It adds AI agents that answer customers on your website, WhatsApp, Telegram, Instagram, Messenger and Slack, with an email inbox in beta, and turn each conversation into a contact and a deal.

Price (Oct 15, 2026): Free for 3 users, 100 AI messages a month, 1 pipeline and basic tasks. Launch $19/mo billed yearly ($24 monthly) for 8 users, 1,000 AI messages, 3 pipelines, tasks, projects, Gantt and time tracking, team chat and video calls, and quotes, invoices and payment links. Growth $49 ($59) for 20 users, 3,000 AI messages, unlimited pipelines and the CRM AI Co-Pilot. Scale $99 ($119) for 50 users, 10,000 AI messages, HubSpot and Salesforce sync and the REST API.

Pros: flat price per team; AI messages included in every plan, with no per-seat AI fees; customer-facing AI agents and the CRM in one product.

Cons: our pages list no built-in phone numbers, website or online store builder, HR tools, document drive or self-hosted version, and no Bitrix24 importer; the email inbox is still in beta; a fixed number of AI messages per plan.

Best for: small sales and support teams that use Bitrix24 mainly for the CRM, tasks and chat and want AI that talks to customers.

2. Zoho One: best all-in-one suite

Zoho One is the closest like-for-like suite: more than 50 apps under one license, including Zoho CRM, Zoho Projects, Cliq for team chat and Meeting for video calls.

Price (Oct 15, 2026): all-employee pricing $37 per employee a month billed yearly ($45 monthly), and you must license every employee. Flexible user pricing costs $67 per user billed yearly (shown as a discount from $90; $105 monthly), with no minimum. 30-day trial. Zoho CRM alone costs $14, $23 or $40 per user billed yearly, with a free plan for 3 users.

Pros: the widest suite here; one bill for CRM, projects, chat, finance and HR apps; deep integration between apps.

Cons: per-employee pricing gets expensive fast; all-employee pricing covers staff who don't need it; many apps to set up.

Best for: companies that want to replace Bitrix24 and other tools with one suite. See our Zoho CRM alternatives.

3. Odoo: best open-source suite

Odoo is a modular business suite, from CRM and projects to inventory, accounting and manufacturing, with an open-source Community edition you can host yourself.

Price (Oct 15, 2026): One App Free gives you one app with unlimited users. Standard costs $24.90 per user a month billed yearly in the first year, then $31.10 ($31.10 and $38.90 billed monthly) and includes all apps, including CRM, Project and Discuss chat, on Odoo Online. Custom costs $49, then $61, and adds Studio, multi-company, the external API and hosting on Odoo.sh (billed separately) or your own servers. The first-year discount applies to the users you first order.

Pros: covers operations Bitrix24 doesn't (inventory, manufacturing, accounting); open-source option; all apps on one plan.

Cons: prices rise after the first year; per-user pricing; setup often needs a partner.

Best for: companies that sell physical products and want CRM and operations in one system.

4. HubSpot: best free CRM with a big ecosystem

HubSpot's CRM is free for small teams and connects to its marketing, service and content hubs and a large app marketplace. Its Projects object, with board and Gantt views, is available on all plans (some project features need paid seats).

Price (Oct 15, 2026): free for up to 2 users. Sales Hub Starter costs $7 per seat a month billed yearly ($10 monthly), shown as a discount from $20, with 500 HubSpot Credits. Professional costs $90 per seat billed yearly ($100 a month on an annual commitment) plus a required one-time $1,500 onboarding fee, with 3,000 credits. Enterprise starts at $150 per seat plus $3,500 onboarding.

Pros: an easy, popular CRM; free plan; strong marketing tools and integrations.

Cons: no internal team chat, so you add Slack or Teams; prices climb on Professional; onboarding fees.

Best for: sales and marketing teams that want a mainstream CRM. See our HubSpot alternatives.

5. Kommo: best for selling in WhatsApp and Instagram

Kommo, formerly amoCRM, is a CRM built around messaging: WhatsApp, Instagram and other channels land in pipelines, with team chat and AI agents.

Price (Oct 15, 2026): Base $20.84, Advanced $29.17 and Pro $37.50 per user a month on a 1-year term ($25, $35 and $45 on 6 months). Monthly billing isn't available; the minimum term is 6 months, and every user must be on the same plan. AI credits: 750, 1,250 or 2,250 per user a month; AI agents start on Advanced. 14-day trial, no free plan.

Pros: strong messenger sales; team chat and mentions; AI credits per user.

Cons: no project management or Gantt; prepaid terms of 6 months or more; per-user pricing.

Best for: sales teams that close deals in chat apps.

6. Flowlu: best low-cost CRM with projects

Flowlu combines a CRM, projects, finance and a knowledge base, much like Bitrix24 without telephony and sites.

Price (Oct 15, 2026): Free for 2 users with 100 contacts and 1 pipeline. Essential costs $9 per user a month billed yearly ($12 monthly), with multiple pipelines, Gantt charts and group chat. Advanced costs $17 ($22) and Ultimate $24 ($32). Flowlu's help center caps Essential at 20 seats and Advanced at 40. 7-day trial.

Pros: CRM, projects and chat from $9; finance tools; a free plan.

Cons: seat caps on the cheaper plans; no video calls listed; a smaller app ecosystem.

Best for: service businesses and agencies under 20 people.

7. monday CRM: best for visual workflows

monday CRM puts deals, contacts and follow-ups on flexible boards, with automations and dashboards.

Price (Oct 15, 2026): Basic $12, Standard $17 and Pro $28 per seat a month billed yearly ($18, $25 and $41 monthly), from 3 seats. Timeline and calendar views start on Standard. Teams over 40 users get a quote. 14-day trial.

Pros: easy, visual boards; strong automations; works with monday work management.

Cons: no built-in team chat; 3-seat minimum; client projects only on the top plan.

Best for: teams that want a visual CRM they can shape themselves.

8. ClickUp: best for tasks and projects with chat

ClickUp is a work management tool with tasks, docs, Gantt charts and built-in chat. Its CRM is built from lists and custom fields rather than a dedicated sales module.

Price (Oct 15, 2026): Free Forever, Unlimited $7 and Business $12 per user a month billed yearly ($10 and $19 monthly). Its Brain AI add-on costs $9 per user ($14 monthly). Some visitors see a different price page (Core $9 and Business $17 with AI credits included), so check yours. No trial, but a 30-day money-back guarantee.

Pros: cheap; strong tasks, projects and chat; a free plan.

Cons: no dedicated sales CRM; AI costs extra on the main price page; many settings to learn.

Best for: teams that mostly used Bitrix24 for tasks and projects.

9. Pipedrive: best pure sales pipeline

Pipedrive is a focused sales CRM with a visual pipeline, activity reminders and sales reports.

Price (Oct 15, 2026): Lite $14, Growth $39, Premium $59 and Ultimate $79 per seat a month billed yearly; Pipedrive says yearly billing saves up to 42%. Projects is an add-on from $16.66 on Lite and Growth and included from Premium. 14-day trial, no free plan.

Pros: the simplest pipeline here; strong mobile app; projects when you need them.

Cons: no team chat; per-seat pricing; projects cost extra on the cheaper plans.

Best for: sales teams that only need the CRM part of Bitrix24. See our Pipedrive alternatives.

Also considered

• Freshsales: $9, $39 or $59 per user a month billed yearly, with built-in phone and email; no projects or team chat.
• Salesforce Starter Suite: $25 per user a month, with Slack Free included.
• Attio: a modern CRM, free for up to 3 seats, Plus $35 per seat billed yearly; no projects or team chat.
• OpenProject: open-source project management, free Community edition or cloud from $7.25 per user a month; no CRM.
• Slack or Microsoft Teams: for team chat only: Slack Pro $7.25 per user billed yearly, Teams Essentials $4.

Free and open-source Bitrix24 alternatives

When to stay on Bitrix24

• Your team has 20–50 people. Standard at $99 a month flat covers 50 users, which per-user tools rarely beat.
• You use the whole suite: telephony with rented numbers, websites and online stores, HR tools and the drive.
• You need self-hosting and accept the yearly renewal at 50% of the license price.
• You locked in a Vibe+ launch price. Re-check the regular price before the 12 months end.

How to choose

1. List the Bitrix24 tools you really use. CRM only, CRM plus tasks, or the whole suite with telephony and sites.
2. Price your team size, including the next hire: flat blocks and per-user prices cross at different points.
3. Check how AI is billed: limited or unlimited by plan (Bitrix24), credits per user (Kommo), credits per account (HubSpot, monday CRM), a per-user add-on (ClickUp) or messages included in a flat plan (CRMsoftware.pro).
4. Check where your data lives and which companies process it.
5. Test with real data during a trial: import a CSV of your deals and run a week of tasks.

How to switch from Bitrix24 and keep your data

1. Export the CRM. From each list view (leads, deals, contacts, companies, estimates, invoices and smart processes), export to CSV or Excel. In Contacts, only records with the "Included in export" option turned on are exported. Contact export isn't available on the Free plan, so export before you downgrade.
2. Export tasks. Tasks export to Excel with their fields, but comments are not included.
3. Download your files. Sync the Drive to your computer with the Bitrix24 desktop app, or download files directly. Bitrix24 says even users with read-only access can download files.
4. Save chats you need. We found no chat export in Bitrix24's help center, so copy important decisions before you leave.
5. Keep your workflow logic. Workflow templates export as files and settings as JSON, so you can rebuild automations in the new tool.
6. Time the cancellation. Payments are not refundable. When a paid plan expires, you get a 15-day grace period, then the account switches to the Free plan. You must remove anything the Free plan doesn't allow (extra pipelines, Drive files over 5 GB, your own domain) within 15 days, or Bitrix24 suspends access until you upgrade, so finish your exports first. To delete a paid account, Bitrix24 asks you to email privacy@bitrix24.com, and deletion takes up to 30 days.

FAQ

Sources

• Bitrix24: pricing, plan comparison, On-Premise pricing, Vibe+ launch post, Terms of Service (updated Oct 13, 2026), AI tools terms, GDPR page and infrastructure and sub-processors, checked Oct 15, 2026.
• Bitrix24 help center: CRM export, task export, data transfer, Drive sync, Drive FAQ, backups, grace period, plan compatibility check, Vibe+ changes for paid customers, account deletion; The Record, December 21, 2023.
• Pricing pages checked Oct 15, 2026: Zoho One, Zoho CRM, Odoo, HubSpot Sales Hub (and Projects), Kommo, Flowlu (and seat billing), monday CRM, ClickUp, Pipedrive (and Projects), Freshsales, Salesforce, Attio, OpenProject, Slack, Microsoft Teams Essentials, CRMsoftware.pro.